About your bill

Anytime you do not understand part of your bill, or if you feel part of your bill might not be correct, contact us immediately. Please have your account number ready to help us process your inquiry more quickly.

Your bill might be estimated
Our meter readers have assigned routes and schedules. At times, severe weather conditions or other unforeseen problems may keep them from reading all the meters on their routes. When this happens, we estimate your electricity usage during that billing period based on your previous electric bills. Any difference between your estimated usage and actual usage is automatically adjusted the next time your meter is read.

You can avoid estimated bills by providing us with your meter reading online, or, if you would rather submit a meter reading card by mail, contact us to request the appropriate form.

(04/24/07)

Still need help?
Contact us with your questions.